Troubleshooting Your Pool LightUpdated a month ago

If your pool light isn't functioning properly, we recommend following these initial troubleshooting steps. This guide will help you identify potential issues and determine the best course of action.

Steps to Diagnose the Problem

1. Check Voltage Output at the Transformer

   • Test the voltage output at the transformer.
   • If there is minimal or no voltage, it is likely that the transformer needs to be replaced.

2. Test Cable Charge at the Connection Point

   • Measure the voltage where the cable connects to the light and compare the results when the cable is disconnected versus connected:
     • 12V disconnected, 12V connected: Indicates an issue with the light itself.
     • Significant voltage drop when connected (e.g., 12V disconnected, 3V connected): Suggests a problem with the cable, which may require replacement.
     • Zero volts when connected: Points to a likely issue with the transformer.

3. Evaluate Voltage at Both Points

   • If you confirm adequate voltage at the transformer and cable connection point, the light is likely the cause of the issue.

Additional Support

To help our team assist you further:

• Provide photos of your current light and transformer, including any visible connections or parts.
• Detailed images can be invaluable for diagnosing the problem and identifying potential solutions.

By following these steps and sharing relevant details, you help us expedite the process of resolving your pool light issue. Let us know if you need further assistance—we’re here to help!