What to Do If You're Looking for a Product We Don't StockUpdated 20 days ago

At Mr Pool Man, we take pride in offering a wide variety of pool supplies to suit your needs. However, we understand that occasionally, you might be searching for a specific or uncommon product that isn’t part of our regular inventory. Here’s a guide to help you navigate this situation and find the product you need.

What Happens When a Product Isn’t Available at Mr Pool Man?

Unfortunately, we may not always have the specific item you're searching for, but we’ll do our best to guide you toward alternative solutions.

What Are Your Options?

While the product may not be available with us, here are actionable steps to help you locate it elsewhere:

1. Ask for an equivalent replacement

• Our customer service team can provide you with direct / retrofit options from our own catalogue of items that will work perfectly for your needs. 

2.  Contact the Manufacturer

• Reach out directly to the manufacturer of the product. They can provide the most accurate information about retailers or distributors that carry their items.

3. Search Online

• Use the product’s make and model to perform an online search. This often leads you to other retailers who may have the item available for purchase.

How Mr Pool Man Can Still Support You

Even if we don’t carry the specific product you're looking for, our team is here to assist in other ways:

• Product Information and Guidance: We can share advice on the wide range of products we do stock and help you find suitable alternatives.
• Recommendations for Comparable Products: If a similar item is available, we can suggest it as a potential replacement.
• Pool Maintenance Tips: Feel free to ask for assistance with general maintenance or any other pool-related questions.

In Summary

If the product you're looking for isn’t stocked at Mr Pool Man, we recommend:

• Asking for an equivalent product for uninterrupted pool perfection
• Contacting the manufacturer directly for information about availability.
• Performing an online search using the product’s make and model to locate alternative retailers.

Although we may not have the specific item, our team remains committed to helping with all your other pool supply needs. We sincerely apologize for any inconvenience and hope that you find what you're searching for soon.