Mr Pool Man

Ex-Demo units are display units that have been used 2-3 times to showcase their features. They may contain some small debris or some minimal scratching, but the units are 99.99% brand new.&#xA0;Any extra inclusions like maintenance lube and wheel bushings or other consumables are no longer included as they&apos;re pre-installed on the unit itself to bring it back to near new condition.&#xA0;Unlike other open-box or ex-demo units on the market, any ex-demo unit sold on Mr Pool Man carries with it the full factory warranty, original box, and unlimited support from the Mr Pool Man team. &#xA0;&#xA0;

Ex-Demo units are display units that have been used 2-3 times to showcase their features. They may contain some small debris or some minimal scratching, but the units are 99.99% brand new. Any extra inclusions like maintenance lube and wheel bushings

What are EX-Demo Units

Product Information

Easy 11 Step Guide To Pool Maintenance

When will a pre-order product be sent?

How do I pick the right product?

Do we stock a replacement for your product?

Support for non-shop products

Product Warranties

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Floc Guide

Stain Removers for Rust, Calcium, Salt & More

Bugs in Pool

How To Fix Green Pool Water

Pool and Spa Chemical Levels and Pool Water Chemistry

Test Strip Types

How Much of <Pool Chemical> do I need?

Chlorine not Working

How to Use the Water TechniX Filter Cleaning Solution

Water TechniX Crystal Cube FAQ

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What pool pump will replace my Astral CTX 360?

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How to Backwash a Pool Sand Filter

How to Measure and Find Your Pool Filter Cartridge

Water TechniX Eclipse Filter Cartridges

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Understanding Price Differences in Filter Cartridges of the Same Size

Filter Cartridges

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My new salt cell does not have a brass bridge at the end of the cell?

Do your Atomic Chlorinators power both salt and minerals?

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Chlorinator Troubleshooting

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Water TechniX SoniX SX11 Cordless Robotic Pool Cleaner not working

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What’s the Best Pool Vacuum for Debris?

Pool Cleaners

LED Light Types, Recommendations & Installation Guide

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What pool light will best replace my old halogen light?

LED Pool Light Strip Requirement

LED Light Install Guide

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Pool Lights

Skimmer Socks Hard to Remove

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Utopia and Paradise Heat Pump Differences

Heaters

Can the Venturi Slurpy Pump remove sand?

Floating Chemical Chlorine Dispenser

Accessories

Requesting a Quote for a Pool Light

Requesting a Quote for a Salt Water Chlorinator

Requesting a Quote for a Pool Filter

Requesting a Quote for a Pool Heater or Heat Pump

Requesting a Quote for a Pool Cleaner

Requesting a Quote for a Pool Pump

Getting the Price for a Product

Trade Customers: Special Pricing and Processes

Understanding Our Questions About Your Pool Needs

What to Do If You're Looking for a Product We Don't Stock

Custom Quotes and Product Specific Questions

How to Create an Account

Managing Account Information

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I think I ordered the wrong product, can I cancel my order?

Can you provide a free quote?

Custom Pool Package

How to place an order

Payment Troubleshooting Tips

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My order was cancelled. What happened?

Need to Add Something to Your Mr Pool Man Order?

Ordering and Payment

What is your shipping policy?

Ordering from the USA / Overseas

When will my order ship?

Where is my order?

How do I track my order?

Where can I find my tracking number?

What shipping carriers do you use?

Help! Some of my order is missing?

How do bulky orders ship?

Do you ship to everywhere in Australia?

The product I ordered is fragile

Can I pick up my order?

Do you have any other pick-up locations?

What if my package gets lost or arrives damaged?

My order was marked as delivered but I did not receive it.

How long does delivery take?

Why can't I track my order?

Do you offer expedite shipping?

Christmas 2024 Shipping Cutoff Dates

Shipping ETA for Daisy Pool Covers and Rollers

Shipping Charges at Checkout

Order Delays

Tracking Issues or Potentially Lost Orders

Delivery of Acoustic Box Enclosures

Why Has My Order Been Split into Multiple Shipments?

Shipping and Delivery

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I received the wrong item / The product is deffective

Can I get a refund if I used a discount code?

Refunds for Cancelled Orders

Return Labels

How to Return an Item Purchased on eBay

Returns and Refunds

Need to Talk?

Do you have installers across Australia?

Customer Service / Office Hours

Providing Information for a Warranty Claim

Customer Service

Where can I get a discount?

Do we price match?

Current Promotions and Sales

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How to redeem promotional codes

End Of Year Sale, Black Friday and Cyber Monday Deals

I forgot to apply my promo code at checkout

My promo code is not working

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Redeeming Loyalty Points

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Where are you located?

Where are your products made?

Who is Mr Pool Man?

How do I find the right product for me?

Troubleshoting/Repairs

What makes our products better?

Trade Prices / B2B

What Are the Benefits of a Magnesium Mineral Pool?

How to Stop Bugs from Getting in Your Pool

Why Is My Pool Foamy?

How to Get Rid of Mustard Algae in Your Pool

Why Does My Pool Smell Like Chlorine?

How Long After Adding Chemicals Can I Swim?

Can I Swim in a Pool with Low Chlorine?

How to Shock a Pool Properly

Mr Pool Man - Supply Only Australian Pool Store

Frequently Asked Questions (FAQs)

How do I purchase a gift card?

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Gift cards

When should I drain my pool?

How Often Should I Test My Pool Water?

What Chemicals Do I Need for a Healthy Pool?

How Do I Get Rid of Algae in My Pool?

Why Is My Pool Water Cloudy and How Do I Fix It?

How Do I Maintain a Saltwater Pool?

Why Does My Pool Smell Like Chlorine? (And How to Fix It)

Why Is My Pool Losing Water? (Evaporation vs. Leak)

How Do I Remove Metal Stains from My Pool?

How Do I Keep My Pool Clean with Less Maintenance?

How to Lower or Raise pH in a Pool?

How to Prevent Pool Green Water After Rain?

What to Do If My Pool Overflows After Heavy Rain?

How to Make My Pool Water Crystal Clear?

Best Way to Remove Leaves from a Pool: A Step-by-Step Guide

What to Do If Black Spots Persist After Using a Remover

Pool Maintenance and Cleaning

How to Choose the Right Pool Pump for My Pool?

How Often Should I Clean My Pool Filter?

How Do I Know When to Replace My Pool Pump?

What’s the Best Type of Pool Filter: Sand vs. Cartridge vs. DE?

Equipment and Filtration

What are EX-Demo UnitsUpdated 10 months ago